Sales/Lettings Administrator

Location: Prestwich, Borough of Bury, M25 2QB

Salary: Negotiable per annum, DOE + Benefits! Preferably ARLA (Property Mark) qualified

Contract: Full-time, permanent

Benefits: 28 days holidays (including bank holidays),Company Contributory Pension, Competitive Salary and a supportive team atmosphere!

Sales/Lettings Administrator  – The Role

We require an experienced Sales/Lettings Administrator for our residential & commercial properties! with an immediate start.

The candidate must be able and willing to carry out other duties relating to the day to day running of the Estate and Lettings agency business.

Key Responsibilities;

• Manage lettings negotiation and sales/lettings valuation enquiries
• Handle all viewing enquiries for both sales and letting including booking viewings
• Process all tenancy applications to include referencing and document verification
• Collect holding fees ensuring compliance with current legislation
• Ensure correct deposits are being managed in line with deposit regulations
• Arrears management
• Deal with any queries from landlords or tenants
• Create tenancies agreements, addendums where required and renewals
• Coordinate property maintenance, liaise with landlords, tenants and contractors
• Input invoices onto the CRM system utilizing the accounting system
• Manage check-ins and check-outs booking reports with the inventory/check out inspector
• Provide high quality customer service
• Must be computer literate with the ability to compose emails/letters to a high standard
• Good organisational skills
• Preferably ARLA (property mark) qualified or willing to work towards qualification
• Excellent telephone manner with the ability to resolve day to day issues
• Minimum of 2 years property experience